2. It’s all about Maria ......... Triple-S - sustainable services at scale
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5. The cost of failure – 20 countries in sub-Saharan Africa Triple-S - sustainable services at scale Information Collated by Peter Harvey, UNICEF Zambia, May 2007 36% Investment loss in sub-Saharan Africa of between US$ 1.2 to 1.3 billion over 20 years
6. ‘ Slippage’ - declining service levels in India Triple-S - sustainable services at scale Information presented at IRC Slippage roundtable Briefing, Delhi, June 2009 >30%
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8. Increasing coverage is not the whole story ..... where do we go from here? Triple-S - sustainable services at scale Breakdowns, failures, non-functionality, slippage ........... a tipping point which is now a threat to achieving the MDGs? Build on current progress, but think in a new paradigm with service delivery at its heart
9. The user perspective: repeated disappointment, or a Service Delivery Approach? Triple-S - sustainable services at scale Additional in-direct support required at intermediate and higher levels
